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My career

My career

yannick berhault
yannick berhault

My career

11/2023  

Company: xxxx

Assignment: Development of an inventory solution

09/2023  

Company: xxxxx

Assignment: Development of stock management interfaced with Prestashop

05/2023

Creation of the company KUZUL-IT

01/2020 – 08/2022

Company: Zetes France

Job: . Responsible for the Helpdesk and Stagging department

My main functions:

 

Zetes is a pan-European company that provides its customers with merchandise identification solutions, optimizing the performance of their mobile workforce in retail, manufacturing and the supply chain.

 

Responsible for a team of 6 people responsible for providing Software/Hardware support and preparing materials before shipment, my main functions were:

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  • Reporting Support during Copil / Coproj

  • Guarantor of compliance with SLAs

  • Mastering Android & deployment via MDM

  • Level 3 support

 

 

My achievements :

  • Implementation of Jira Service Desk. Installation, configuration & user training.

  • Implementation and development of KPI dashboards on power BI, connected to Jira Service Desk via WebServices allowing the contracted customer to visualize compliance with SLAs

  • Implementation and development of an application for visualizing the preparation of materials to be carried out in order to optimize delivery planning.

  • Configuration of the Alcatel VAA and development of an interface to manage the routing of incoming calls dedicated to support.

10/2008 – 12/2019

Company: Zetes France

Job: . Project Manager

My main functions:

 

  • Analysis of the need. Writing functional and technical analysis

  • budget calculation

  • Supervision of developer team

  • On-site deployment and customer training

  • Technical qualification

  • C# .NET client application development

  • MCD database modeling

  • Animation Copil / Coproj

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Software and hardware solutions deployed in the logistics, SupplyChain, Pharma, Retail, healthcare sectors.

04/1999 – 09/2008   

Company: Interscan Systems

Job: . Pre-sales / after-sales technical support        

Responsible for technical communication tools (Middleware) in connection with  different ERP or WMS (SAP, BAAN, JDE)

 

My main functions:

  • Commercial pre-sales:  Presentation of these tools at trade fairs and meetings.

  • Writing functional and technical analysis.

  • Writing requirements and managing the development team in Ukraine

  • Installation / Training

  • After-sales support

  • Management of EDI flows and interfaces. WebService (JSON/XML)

 

Installation of ERP-Bridge SAP internationally and training of local teams:

  • Singapore Airlines (Singapore)

  • Petronas (Malaysia)

  • AfDB (African Development Bank – Ivory Coast)

09/1995 – 03/1999   

Company: Monarch / Transpac / Siemens / BioMerieux

Job: . Traveling technician.

Preventive and curative customer maintenance for these different companies.

My training / Certifications

11/2023 Training Prince2 Foundation

10/2023  Certificate ITIL4 Foundation

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04/2018  Development of data models

 

12/2016  ASP.NET MVC. Web application development

05/2005 Training SAP

SCM 500, Procurement Process Module MM

SAPTEC: NetWeaver Application server

BC400: ABAP Workbench.
Use of Idoc, Bapi technologies

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06/1994 DUT Electrical Engineering and Industrial IT

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My technical skills

Développement

  • C# .NET  /  PHP  /  VBA /  WinDev

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SGBD

  • SQL Serveur / PostgreSQL / MySQL / Oracle

 

Analyse de données

  • Power BI

 

ITSM

  • Jira Service Desk

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SAP

Technologies Idoc, Bapi, Sap Console, Georgia SoftWorks, SAP Mobile
Connaissance Module MM / WM / PP.

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Écosystème Windows

Suite Office, IIS

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Networking
WCF, SignalR, FTP(S), SFTP, SMTP, IMAP, SPF, DNS, Sockets

Traceability and mobility tools:

NiceLabel /  NiceForm / codeSoft / SOTI / StageNow

Velocity / Naurtech

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Industrial material :

Industrial terminals under Android environment (Zebra, LXE, Datalogic, etc.), thermal printer. Vision systems. Beckhoff automaton.

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gestion de projet

Contact us

  • LinkedIn

 Adsress : 110 rue de Fontenay. 94300 Vincennes. France

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